Resources · User manuals

How Maptainer works, screen by screen.

Step-by-step guides for administrators, office staff and supervisors, with screenshots of the application taken on a demonstration environment. Use them to learn the system, or to check how each task is done before you decide.

The application interface is in Spanish. Buttons, menus and fields are quoted as they appear on screen, with the English meaning in brackets the first time they appear.

Start with: Getting started The map Dashboard and lists

Manuals
20
Screenshots
278
Areas
5
01

Get started

The basics for finding your way around Maptainer from day one.

Getting started Sign-in, password, profile, user menu, notifications and customer filter. 19 min14 screenshots The map Layers, base map, search, identify, filters, legend, heat map and Street View. 16 min13 screenshots Dashboard and lists Indicators, targets, scheduled reports, exports and lists. 20 min15 screenshots
02

Daily work

Everyday tasks in the office and in supervision.

Assets Asset record, creating and editing on the map, hierarchy and history. 18 min17 screenshots Work orders Create, assign, track and close work orders; bulk actions, geofence and actual dates. 25 min13 screenshots Incidents Record, filter and resolve incidents; incident types. 16 min12 screenshots Reading batches Measurable layers, measuring points, sectors, teams and batches by date and by route. 28 min15 screenshots
03

Operations setup

What you set up once so that operations run.

Preventive maintenance and maintenance types Maintenance types, tasks, preventive schedules and calendar. 16 min10 screenshots Planning and dispatch Multi-day planner, dispatch queue and assignment to the technician. 20 min12 screenshots Layers and asset types Families, layers, fields, file upload, symbology, REST API and WMS layers. 26 min14 screenshots Staff and teams Workers, app access, trades, training, teams and hours per technician. 19 min15 screenshots Work calendar Shifts, public holidays, absences and calendar exceptions. 20 min12 screenshots Branches and sectors Branches, zoning types, sectors and their main team. 16 min12 screenshots Forms Form templates and their fields for work orders. 15 min13 screenshots
04

Modules

Features that depend on the modules you have subscribed to.

Fleet and GPS tracking Vehicles, assignments, fuel, trips, alerts and tracking. 16 min13 screenshots Inventory and warehouses Warehouses, suppliers, items, stock and consumption on work orders. 19 min15 screenshots Customers and SLA Customers, zones, own customer, onboarding and offboarding, assignment and service level agreements. 17 min12 screenshots Customer portal What the customer sees and can do in their portal, and how to give them access. 27 min23 screenshots
05

Administration

Costs, users, permissions and your company's settings.

Costs and reports Work order costs and costs by customer and period. 16 min10 screenshots Tenant administration General settings, users, roles and permissions, remote connections, API, data backups and audit. 29 min18 screenshots

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